Welcome to Skin Designery! We are dedicated to providing you with the best skincare services in a comfortable and professional environment. To ensure a smooth and enjoyable experience, please take a moment to review our general policies.
Appointment Scheduling
Booking: Appointments can be made online. To ensure availability, we recommend booking your appointment in advance.
Deposit: A deposit is required at the time of booking to secure your appointment. The deposit will be applied to the total cost of the service.
Late Arrivals: If you arrive late, we will do our best to accommodate you, but your service time may be shortened. If you are more than 15 minutes late, your appointment may need to be rescheduled, and a late cancellation fee may apply.
Cancellations & No-Shows
24-Hour Notice: Cancellations or reschedules must be made at least 24 hours before your appointment to avoid any fees.
No-Call, No-Show: If you fail to show up for your appointment without prior notice, you will be charged 50% of the service cost.
Late Cancellations: Cancellations made within 24 hours of the appointment may be subject to a cancellation fee or forfeiture of your deposit.
Payment
Accepted Payment Methods: We accept card and cash.
Balance Due: The remaining balance of your service is due at the time of your appointment.
Health & Safety
Health Concerns: Please inform us of any allergies, medical conditions, or special requests before your appointment. Certain treatments may not be suitable if you have specific conditions.
COVID-19 Protocols: We follow all recommended health and safety guidelines to ensure the safety of our clients and staff. Please refrain from visiting and reschedule if you are feeling unwell.
Minors
Accompanied Minors: Clients under the age of 18 must have a parent or guardian present during their appointment.
Parental Consent: A parent or guardian must sign a consent form for minors receiving services.
Product Purchases
Product Returns: We offer exchanges or store credit for unopened products within 30 days. All sales are final on used products.
Recommendations: Our services may include recommendations for products to enhance your skincare routine. We suggest that you consult with us about the right products for your skin type.
Personal Items
We are not responsible for any lost or stolen items during your visit. Please keep your personal belongings with you at all times.
We appreciate your understanding and cooperation with our policies. If you have any questions or need further clarification, please don’t hesitate to ask! Thank you for choosing Skin Designery. We look forward to helping you achieve your best skin!